Terms & Conditions

Terms & conditions

By using our Website, you accept the terms of this policy and that you agree to abide by them.


Accessing our website

Prohibited uses

Intellectual property rights

Changes to our website

Request for information

Intellectual property rights

Data ownership

About cookies

Information about us

Sphere Estates International Limited, which operates as Sphere Estates for the purposes of the Website, owns and controls the website located at www.sphereestates.com. We are registered a limited company in England and Wales under company number 09885633 and our registered office is at Acre House, 11/15 William Road, London, NW1 3ER, UK.

Accessing our website

When using our Website, you must comply with the provisions of this policy. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them. You are responsible for making all arrangements necessary for you to have access to our Website.

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw, amend, suspend, remove or disable the service we provide on our Website without notice. From time to time, we may restrict access to some parts of our Website, or our entire Website.

In no event will we be liable if for any reason our Website is unavailable at any time or for any period or, for the removal of or disabling of access to any such services. We may also impose limits on the use of or access to certain services, in any case and without notice or liability.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

Prohibited uses

You may only use our Website for lawful purposes. Without limitation, you may not use our site in any way that breaches any applicable local, national or international law or regulation; in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; for the purpose of harming or attempting to harm minors in any way; to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards; or to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

You must not misuse our Website by knowingly introducing viruses, Trojan horses, time-bombs, keystroke loggers, spyware, adware, worms, logic bombs or other material which is malicious or technologically harmful or a similar computer code designed to adversely affect the operation of any computer software or hardware. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching these paragraphs, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any Website linked to it.

Intellectual property rights

We, our associates and group companies are the owners or the licensees of all Intellectual Property Rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print one copy, and may download extracts, of any page(s) from our Website for your personal reference and you may draw the attention of others within your organisation to material posted on our Website.

You must not modify the paper or digital copies of any materials you have printed or downloaded in any way, and you must not use any of our illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our Website must always be acknowledged. You must not use any part of the materials on our Website for commercial purposes without obtaining a licence to do so from us or our licensors. If you print, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Changes to our website

We may update and change the content of our Website at any time. If the need arises, we may suspend access to our Website, or close it indefinitely. Any of the material on our Website may be out of date at any given time, and we are under no obligation to update such material.

Links to and from our Website

Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those Websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Our Website must not be framed on any other Website, nor may you create a link to any part of our Website from your Website or from any Website that is not owned by you.

If you wish to make any use of material on our Website, please address your request to Sphere Estates International Limited at Acre House, 11/15 William Road, London, NW1 3ER, UK.

Data protection policy

This section explains how we Process personal information. For the purpose of the Data Protection Act 1998 ("the Act"), the data controller is Sphere Estates International Limited at Acre House, 11/15 William Road, London, NW1 3ER.

Everyone has rights with regard to how their personal information is handled. During the course of our activities we will collect, store and Process personal information about current, past and prospective employees, suppliers, customers, users and others that we communicate with, and we recognise the need to treat it in an appropriate and lawful manner.

The types of information that we may be required to handle include details of current, past and prospective employees, suppliers, customers, users and others that we communicate with. The information, which may be held on paper or on a computer or other media, is subject to certain legal safeguards specified in the Data Protection Act 1998 (the 'Act') and other regulations. The Act imposes restrictions on how we may use that information.

Information we may collect about you

We may collect and Process the following Data about you:-

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to any of our services, posting material or requesting further services.
  • If you contact us, we may keep a record of that correspondence.
  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our Website and of the fulfilment of your orders.
  • Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data and, the resources that you access.

We may collect information about your computer, including where available your IP address, operating system and browser type, and for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

By using our Website and submitting your information, you consent to such collection and processing and, you warrant that all Data provided by you in any registration forms or other submissions is accurate, current and complete.

You have the right to ask us not to Process your Personal Data for marketing purposes. We will usually inform you (before collecting your Data) if we intend to use your Data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such Processing by checking certain boxes on the forms we use to collect your Data. You can also exercise the right at any time by contacting us at info@sphereestates.com


Storage of personal data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Unfortunately, the transmission of information via the internet is not completely secure. Although we will use reasonable measures to protect your Personal Data, we cannot guarantee the security of your Data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ('EEA'). It may also be Processed by staff operating outside the EEA who work for us or for one of our group companies and/or suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the Processing of your payment details and the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or Processing. We will take all steps reasonably necessary to ensure that your Data is treated securely and in accordance with this privacy policy.

We respect your privacy. Your content is your confidential information and is subject to our restrictions on use and disclosure. In addition to those restrictions, we agree that our personnel will not view your content except in the specific ways defined below. However, you agree that we may view and use the system data for our general business purposes, including maintaining and improving security, improving our services, and developing products.

Using your content

You agree that our personnel may view your content for the following purposes:

  • as necessary to respond to your specific support request;
  • to ensure that backups are being performed properly;
  • as appropriate to the exercise of our rights to use and disclose your confidential information; and
  • if we use third party vendors to help us provide services to you, we may permit those vendors to view and use your content for the same purposes described above, provided that the vendors are subject to confidentiality and privacy restrictions at least as stringent as our policies.

Without limitation, we may also use information held about you in the following ways:

  • to ensure that content from our Website is presented in the most effective manner for you and for your computer;
  • to provide you with information, products or services that you request from us or which we believe may interest you where you have consented to be contacted for such purposes;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • to carry out our obligations arising from any contracts entered into between you and us; and/or
  • to notify you about changes to our services.

If you are an existing user, we will only contact you by email or telephone with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new user, and where we permit selected third parties to use your Data, we (or they) will contact you by electronic means or telephone only if you have consented to this.

If you do not want us to use your Data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your Data (the registration form). We do not disclose information about identifiable individuals to our advertisers.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets;
  • if Sphere Estates International Limited or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its clients, current, past and prospective employees, suppliers and others that we communicate with will be one of the transferred assets; and/or
  • if we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply the terms in this policy and other agreements; or to protect the rights, property, or safety of Sphere Estates International Limited, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Processing of information

The Act is intended not to prevent the Processing of Personal Data, but to ensure that it is done fairly and without adversely affecting the rights of the Data Subject. The Data Subject must be told who the Data Controller is, who the Data Controller's representative is, the purpose for which the Data is to be Processed by us, and the identities of anyone to whom the Data may be disclosed or transferred.

For Personal Data to be Processed lawfully, certain conditions have to be met. These may include, among other things, requirements that the Data Subject has consented to the Processing, or that the Processing is necessary for the legitimate interest of the Data Controller or the party to whom the Data is disclosed. When Sensitive Personal Data is being Processed, more than one condition must be met. In most cases the Data Subject's explicit consent to the Processing of such Data will be required.

Personal Data may only be Processed for the specific purposes notified to the Data Subject when the Data was first collected or for any other purposes specifically permitted by the Act. This means that Personal Data must not be collected for one purpose and then used for another. If it becomes necessary to change the purpose for which the Data is Processed, the Data Subject must be informed of the new purpose before any Processing occurs.

Personal Data should only be collected to the extent that it is required for the specific purpose notified to the Data Subject. Any Data which is not necessary for that purpose should not be collected in the first place.

Data must be Processed in line with Data Subjects' rights. Data Subjects have a right to:-

  • request access to any Data held about them by a Data Controller.
  • prevent the Processing of their Data for direct-marketing purposes.
  • ask to have inaccurate Data amended.
  • prevent Processing that is likely to cause damage or distress to themselves or anyone else.

Personal Data should not be kept longer than is necessary for the purpose. This means that Data should be destroyed or erased from our systems when it is no longer required. For guidance on how long certain Data is likely to be kept before being destroyed, contact the Data Protection Compliance Manager.


Data accuracy

Personal Data must be accurate and kept up to date. Information which is incorrect or misleading is not accurate and steps should therefore be taken to check the accuracy of any Personal Data at the point of collection and at regular intervals afterwards. Inaccurate or out-of-date data should be destroyed.

Request for information

A formal request from a Data Subject for information that we hold about them must be made in writing. A fee is payable by the Data Subject for provision of this information.


We must ensure that appropriate security measures are taken against unlawful or unauthorised Processing of Personal Data, and against the accidental loss of, or damage to, Personal Data. Data Subjects may apply to the courts for compensation if they have suffered damage from such a loss.

The Act requires us to put in place procedures and technologies to maintain the security of all Personal Data from the point of collection to the point of destruction. Personal Data may only be transferred to a third-party data Processor if he agrees to comply with those procedures and policies, or if he puts in place adequate measures himself.

Maintaining Data Security means guaranteeing the confidentiality, integrity and availability of the Personal Data, defined as follows:-


  • Confidentiality means that only people who are authorised to use the Data can access it.
  • Integrity means that Personal Data should be accurate and suitable for the purpose for which it is Processed.
  • Availability means that authorised users should be able to access the Data if they need it for authorised purposes.

Data ownership

At all times the Data stored within Sphere Estates' service is the property of the Data Subject. In the case of service termination the Data can be provided to the Data Subject on DVD or other Portable Digital Media subject to a chargeable support service fee.

About cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Cookies are small data files that most website operators place on the browser or hard drive of their user's computer. Cookies may gather information about the user's use of the website or enable the website to recognise the user as an existing customer when he returns to the website at a later date. More recently, cookies have also been used to collect information about the user which allows the website operator or a third party to create a profile of the user, his preferences and his interests for the purpose of serving the user with targeted, interest-based advertising.

Most browsers now currently automatically accept cookies by default, although they can be set so that cookies are accepted by clicking an "accept" button but users can change those settings to block some or all cookies.

Sphere Estates uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website and compile reports for us on activity of our website. You can block, reject or delete this cookie by visiting http://www.google.com/intl/en/privacypolicy.html but please be aware that restricting or deleting cookies may impact on the functionality of the website. Your web browser may allow you to restrict or delete cookies set by this website. Please note that some third parties may also use cookies, over which we have no control and accept no responsibility.


Our liability

The material displayed on our Website is provided without any guarantees, conditions or warranties as to its content or accuracy or as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the content contained on this website. We do not guarantee that the website will be uninterrupted, without delay, error-free or virus-free. We do not imply or create any client, advisory, professional or financial relationship. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • all conditions, representations, undertakings, warranties and other terms whether express or which might otherwise be implied by statute, common law or the law of equity.
  • any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any Websites linked to it and any materials posted on it, including, without limitation any liability for:
  1. loss of income or revenue;
  2. loss of business;
  3. loss of profits or contracts;
  4. loss of anticipated savings;
  5. loss of data;
  6. loss of goodwill;
  7. wasted management or office time; and
  8. any other loss or damage of any kind

however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

Important information relating to Sphere Estates

Particulars: Any property particulars are not an offer or contract, nor part of one. You should not rely on statements by Sphere Estates in the particulars or by word of mouth or in writing ("information") as being factually accurate about the property, its condition or its value. Neither Sphere Estates nor any joint agent has any authority to make any representations about the property, and accordingly any information given is entirely without responsibility on the part of the agents, seller(s) or lessor(s).

Photos etc: The photographs show only certain parts of the property as they appeared at the time they were taken. Areas, measurements and distances given are approximate only. Any computer generated image gives only an indication as to how the property may look and this may change at any time.

Regulations etc: Any reference to alterations to, or use of, any part of the property does not mean that any necessary planning, building regulations or other consent has been obtained. A buyer or lessee must find out by inspection or in other ways that these matters have been properly dealt with and that all information is correct.

VAT: The VAT position relating to the property may change without notice.

Information on the website about a property is liable to be changed at any time.

Currency Disclaimer: The currency conversion is for guidance only as the rate of exchange may not be "up to date".

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this policy through your use of our Website. When a breach of this policy has occurred we may take such action as we deem appropriate.

Failure to comply with these terms constitutes a material breach of the terms of use on which you are permitted to use the Website, and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use the Website;
  • immediate, temporary or permanent removal of any posting or material uploaded by you to our site;
  • issue of warning to you;
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; and
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate. We exclude liability for actions taken in response to breaches of this policy. On termination you will no longer be able to access our Website or utilise our services.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Website (although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country).


We will continue to review the effectiveness of this policy to ensure it is achieving its stated objectives. We may revise this policy of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Website. Your continued use of this website signifies your acceptance of any such variations.


If you have any question, comments, requests or concerns about material which appears on our Website regarding this policy, or if you would like to update your details, please contact us at Sphere Estates Ltd., Acre House, 11/15 William Road, London, NW1 3ER.